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The team of professionals at Business Communication Specialists is dedicated to educating individuals on how to “Maximize Today’s Voice Technologies" for your business. In our Knowledge Base you can read helpful information that can make your business more productive and profitable.
Our Knowledge Base is categorized by information type. To locate articles of interest to you simply identify the article category pertaining to the information that you are searching for. Click on the link "Click to view articles in this category" to reveal that section's avaiable article options. Select "Read More" under any article description to view each article in a PDF format.
Our available Knowledge Base Article Categories are as follows:
Demand Simplicity-The Anti-Complexity Movement Begins:
From the courtroom to the boardroom, people are demanding simpler technology. Technology you can use without extensive training or certifications. Technology that works predictably without an army of IT staff to whip it into shape and keep it running. Technology that adapts gracefully to new business needs and actually makes life easier.
VoIP for Business – Why Now is the Time:
Voice over Internet Protocol consists of innovative telecom solutions to individual consumers, small businesses, multinational corporations, and even governments. An increasing number of small business owners around the globe are turning to VoIP for their telecommunication needs.
The VoIP Business Phone Buyer’s Checklist:
Selecting a new business phone system can be a daunting task even for decision makers up on all the latest and greatest technology. Long before a single item is purchased, many criteria need to be considered and decisions must be made.
VoIP for Business – Unleashed – Part 1:
Will you investigate VoIP PBX for business? Perhaps the question should be refrained a bit differently: Can you afford not to switch to a VoIP PBX system?
VoIP for Business – Unleashed – Part 2:
So, what are the benefits of VoIP for business? Many start up costs for VoIP PBX systems can be as much as 90% low.
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Raise Outgoing Customer Communications to a New Level:
For many organizations, the effort involved in making reminder and notification calls is enormous. Whether making appointment reminders, snow day alerts, or overdue payment advisories, employees end up spending valuable time performing a task that can be easily automated.
Lower Costs and Gain Flexibility with SIP Trunking:
As the world goes IP, organizations are turning to SIP trunks as a way to connect their phone systems to the outside world. SIP, or Session Initiation Protocol, offers organizations a way to reduce costs while gaining both flexibility and new capabilities.
Prevent Abandoned Calls and Lost Revenue:
Abandoned calls are missed opportunities. Every caller who hangs up while waiting on hold is a potential loyal customer who may be easily tempted to choose a competitor.
4 Ways to Reduce Telecom Costs:
Telecom costs are a large part of a business’ monthly expenses. Thus, it makes sense to make sure you are not overpaying. Read the tips below to start reducing telecom costs.
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Affordable Mobility, No-Sweat Integration:
The mobile phone is at the frontline of business communication. In what was a rapid evolution, information workers today overwhelming prefer their cellular phones and smartphones over desk phones for their communications. Many organizations have had to move quickly to adapt their phone solutions to keep up.
Slash Mobile Phone Costs Dramatically:
The typical organization today spends dearly on cellular phone calls. By and large, knowledge workers have an overwhelming preference for mobile phones over landlines. Minimize cellular phone costs by diverting calls to VoIP without user intervention.
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Build a Solid Business Case for Unified Communications:
Today's IT investments require bottom-line, quantifiable truths, and UC is no exception. Moving to UC means determining which solution will fit your organizations needs — and means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership (TCO).
Redefine Your Mobile Unified Communications Strategy:
The mobile enterprise is here. More than ever, people work from home, in the car, on the road and just about anywhere. These modern-day workers must stay connected through mobile devices so they can make the right decisions at the right time, stay productive and ensure customer satisfaction.
Give Your Business a New Lease on Communications:
For many, migration to IP telephony with unified communications and tight business process integration is rapidly becoming a priority as they look to lower costs, boost productivity and participate in an always-connected world.
Communications Ahead in the Cloud:
The question many organizations are now asking is what benefits might be derived from managed IP-based telephony and unified communications solutions.
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